1. Processing Time

Regular in-stock items are typically processed within 5–7 business days before shipment.

Custom-made or personalized orders require additional craftsmanship time and are generally processed within 2–3 weeks depending on the design and customization requirements.

2. Shipping Times

Once shipped, most orders are delivered within approximately 12–15 business days depending on destination and shipping conditions.

Delivery times may vary during holidays, customs processing, or carrier delays.

3. Tracking Information

All orders are shipped using fully tracked shipping services.

We work with trusted international carriers including:

• FedEx
• UPS
• DPD

Tracking information will be provided once your order has been dispatched.

4. Customs & Duties

We use duty-paid shipping services whenever applicable to help ensure a smoother delivery experience for our customers.

However, customs policies may vary by country, and delays caused by customs authorities are outside our control.

5. Delays & Exceptions

While we strive to deliver all orders within estimated timeframes, unexpected delays may occasionally occur due to weather conditions, customs inspections, carrier issues, or high seasonal demand.

We appreciate your patience and understanding in such situations.

6. Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us as soon as possible so we can assist you.

Email: info@bulkcraftsco.com

Please include your order number and any relevant photos or information regarding the issue.

7. Contact Us

For any shipping-related questions or concerns, feel free to contact us at:

Email: info@bulkcraftsco.com